Unscheduled Interruption

Incident Report for AWeber

Resolved

This issue has been resolved and all operations are normal. We appreciate your patience.
Posted May 13, 2022 - 23:00 EDT

Monitoring

Resolved - A fix has been implemented and we are monitoring the results. Delays in Customer Logins, Signups, Landing Pages, and the API have been resolved. Some emails sends may experience a delay.

We appreciate your patience.
Posted May 13, 2022 - 19:31 EDT

Identified

We have determined the cause of the interruption and are working to resolve it.
Posted May 13, 2022 - 17:46 EDT

Update

We are continuing to investigate this issue.
Posted May 13, 2022 - 16:06 EDT

Update

We are continuing to investigate this issue.
Posted May 13, 2022 - 15:43 EDT

Investigating

We are currently experiencing an unscheduled service interruption. At this time, customers may not be able to log in to their AWeber account and may experience delayed response times.

Our team is currently working to identify the cause and resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
Posted May 13, 2022 - 15:38 EDT
This incident affected: Main Site, Customer Logins, Email Sending, API, Subscriber Sign Ups, Sign Up Form Hosting, Image Hosting, Newsletter Archives, Customer Solutions, and Landing Pages.